EVELO Omega E-Bike Review 2023

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EVELO has been making e-bikes since 2012 and it shows. The Omega is an e-bike with a relaxed riding position and a powerful motor that makes it sneaky fast. I took it for a day of test riding on the streets and hills of Seattle and was impressed. In this review I explain what I like about the Omega and the one area where it falls short.

Key e-bike details

Basics

• Base Price: $3,999
• Class: 2
• Max Speed: 25 mph
• Estimated Range: 25 to 60 miles
• Weight: 64 lbs

Motor & Electronics

• Motor: Dapu MD750R 750 watt / 960 peak mid-drive motor
• Torque: 115 Nm
• Motor location: Mid-drive
• Battery: 48V 15AH Samsung
• PAS Sensor: Torque
• Throttle: Yes
• Display: Full Color IPS Display

Components

• Brakes: Zoom HD875 with cutoff switch
• Drivetrain: Gates CDX Belt Drive with Enviolo Trekking CVT & Enviolo Automatiq
• Belt Drive: Yes
• Tires: Innova 26 x 2.8 with aramid puncture belt

Misc

• Recommended Rider Height: 5’4″ – 6’2″
• Max Rider Weight: 350 lbs
• Payload Capacity: not given

What we like about it

• Automatic shifting: Enviolo’s Automatiq gives you a pleasant experience that lets you forget about shifting and just focus on enjoying the ride.
• Relaxed posture: The upright geometry with step thru frame gives the Omega a laid back feel and making it very comfortable to ride on your commute.
• Sneaky fast: Despite having a laid back feel to the riding position, the 750 watt motor with tons 115 Nm of torque gives the Omega plenty of power
• Silent motor: The motor is almost silent, I have never ridden another e-bike with a motor this quiet
• Ideal for commuting: Wide thick tires make it feel stable on gravel and wet pavement. The rain fenders are long and provide excellent coverage and it has a Gates Carbon Belt drive with an internal geared hub. This means it can get rain and city grit on it with very little maintenance needed.
• Attention to detail: EVELO’s been making e-bikes since 2012 and it shows. They added a convenient port to plug in the optional range extender. The cabling on the front of the Omega is nicely wrapped, the frame battery is well integrated (and fully removable), the brakes have a cutoff switch so that when you apply the brakes the motor immediately cuts off. Also, the display is high quality and color.
• 21-day at home trial: Very impressed that EVELO offers this to their customers, don’t like the e-bike after 21 days, they’ll take it back and give you a full refund. No hidden restocking fees.
• Great customer service: They staff their phones 7 days a week with e-bike mechanics and e-bike specialists. There are countless online reviews from customers raving about how good their support is

Where it falls short

• Not for tall people: The Omega’s max recommended height is 6’2”. As someone who is 6’2” I found the e-bike to be comfortable to ride, but could tell that any taller and the geometry of the e-bike would start to feel awkward.

Watch our YouTube review

In-depth review

Let’s talk about the Seattle based e-bike company EVELO and their Omega e-bike. They are so confident that you are going to love the Omega that they offer a 21 day at-home trial. If you don’t like it they’ll give you a 100% refund, no questions asked, no hidden restocking fee, and they even pay you for the return shipping. Their confidence gives me 1999 Men’s Warehouse vibes.

No other e-bike company is willing to do that. At least none that I know of, if you know of one, drop it in the comments.

So, why is EVELO so confident in their Omega e-bike? This article answers exactly that. I took their Omega out for a day of riding on the streets and hills of Seattle.

The Omega ships as a Class 2 e-bike and it can be configured to have a top speed of 25 mph. The bike weighs 64 pounds and has a 750-watt mid-drive motor with 115 newton meters of torque. It uses a torque sensor with it’s 5 levels of pedal assist, has a throttle, and has a fully integrated frame battery that gives you up to 60 miles of range. The Omega utilizes a Gates Carbon Belt drive and a Enviolo automatic shifter. It retails at $3,999.

After my day of riding there were a number of things that I really like about the Omega.

First is the Omega’s automatic shifting with the Enviolo Automatiq. It was the first time I’d ridden a bike with automatic shifting and it took a mile or so to get used to, but ultimately it was pleasant to forget about shifting and just focus on enjoying my ride. Here’s what the Automatiq rear shifting system looks like when it’s not attached to the Omega.

Once connected to the e-bike via bluetooth you can control the settings for the automatic system using the Enviolo app. The main selection you can make in the app is choosing your ideal pedaling cadence. Once selected, the Omega will change the dynamic gears as you ride to ensure that you are always pedaling at the same cadence regardless of the incline. I tried a few different cadence levels, ultimately I found 75 rpm to be the most comfortable.

The Gates Carbon belt drive plus automatic shifting make this e-bike smooth to ride.

Next, is the geometry of the Omega. I have to admit, I was a bit worried that I wouldn’t find the upright posture of the Omega to be enjoyable to ride. I’m 6’2” which is at the top end of the maximum height recommended for this e-bike. But, it actually felt very comfortable and relaxing to ride, and that brings me to number three.

It was sneaky fast for an e-bike with such an upright riding position. I call it sneaky fast because it’s step-thru frame and the upright riding posture makes you look like you are out for a casual ride. But it has a 750 watt motor with tons of torque. And that motor is silent. I have never ridden an e-bike with such a quiet motor.

The fourth thing I like about the Omega is that torque. If you’ve seen my previous videos you know I care a lot about torque. The Omega has 115 newton meters of torque which puts it on the high-end of the hill climber category. The power and torque were demonstrated to me when I encountered a closed bike path due to construction and had to join a single lane road. As I merged in behind a line of cars a taxi came up behind me very aggressively. I could tell that it wanted to go around me and the road started to rise. I was worried I would start to slow down and the taxi would do something dumb to get around. But I pedaled a bit harder and the motor kept me at pace with the speed of traffic so no gaps opened up with the truck in front of me.

The other thing I like about the Omega is that it’s ideal for commuting in any type of weather, but especially wet conditions. It has wide thick tires that make it feel stable on gravel and wet pavement. The rain fenders are long and provide excellent coverage and it has a Gates Carbon Belt drive with an internal geared hub. This means it can get rain and city grit on it with very little maintenance needed.

The only drawback to the Omega and it’s not really a drawback more of a preference is the upright position. If you want something more aggressive than go with an e-bike like the Priority Current or EVELO’s Atlas. Also, if you are over 6’2” you’ll probably find it to be a bit awkward to ride.

Now, let’s talk about that little port I mentioned at the beginning. What is it and what does it tell me about EVELO. It’s a port for their range extender battery pack that goes on the rear rack of the Omega. The fact that they’ve added a well integrated port into the frame for easy plug-in shows me that EVELO has excellent attention to detail. See image below. Many other e-bikes require you to take apart the motor’s housing and re-do the cabling…something that can be quite painful to do. Not EVELO. They’ve been making e-bikes since 2012 and it shows.

Speaking of attention to details, I appreciate that the cabling on the front of the Omega is nicely wrapped, the frame battery is well integrated, the brakes have a cutoff switch so that when you apply the brakes the motor immediately cuts off. Also, the display is high quality and color.

Also, the integrated headlight means you’ll never be caught with uncharged lights.

The left handle bar has a throttle and the pedal assist controls.

The color display is very high quality and has a number of useful stats. It also has a live indicator to show how much power is being outputted by the motor.

All in all the Omega was impressive.

Before we wrap up I want to highlight a few things about EVELO, the company, that make it unique.

First is that 21-day at home trial. The fact that they let you return the e-bike, no questions asked AND they pay for shipping and don’t have any hidden restocking fees makes them truly unique. I don’t know of any other other e-bike companies that have the same generous policy.

In a sea of companies with mixed customer service, EVELO stands out as a company because they have real humans answering the phones 7-days a week. They don’t hire customer service specialist, instead it’s just their bike mechanics or “e-bike specialists” who answer the phones. There are countless reviews online from people raving about how quick and helpful EVELO staffers have been when they’ve had questions.

Finally, EVELO has a discounted section on their website called “Open Box Bikes”. These are e-bikes that were returned during the 21-day at-home trial program. You can purchase one of these e-bikes for $400 off the new price. However, because many customers are satisfied with their e-bikes and decide to keep them, there aren’t many available. Nevertheless, it’s worth checking out if you don’t mind an e-bike with a few miles on it.